COVID-19/Coronavirus

*** IMPORTANT NOTICE ***


Starting Tuesday, March 24th, 2020, per Governor Whitmer's "Stay Home, Stay Safe" executive order, all Suburban Collection Michigan based stores are closed for sales until April 13th. While our Showrooms are temporarily closed we are still here to serve you. Please call or browse our virtual showrooms, we are still answering your sales inquires. Our service departments remain open for your essential service needs.  

If you need assistance due to an expiring lease or any other sales related inquiry, our customer service representatives are still available to assist you.  Find a location.

Please call the location convenient to you to schedule your service appointment. We are still offering Premium Concierge Service so please take advantage of our pick-up and delivery of your vehicle.

Service department hours are as follows:

Monday: 7:00am - 4:00pm

Tuesday: 7:00am - 4:00pm

Wednesday: 7:00am - 4:00pm

Thursday: 7:00am - 4:00pm

Friday: 7:00am - 4:00pm

Saturday: Closed

Sunday: Closed

--


Here at ­­­The Suburban Collection, the health and safety of our customers and employees is our top priority. With the recent COVID-19/Coronavirus news we are taking stringent measures to disinfect all of our vehicles, bathrooms, handles, and entire facilities on a regular basis. Now, more than ever, we want to make sure our customers feel comfortable and welcomed in our showrooms.

Below are a few procedures we're implementing to ensure your safety and peace of mind is taken care of:

  • Test driven vehicles will be disinfected on a regular basis on major touch points.
  • Hand sanitizers will be placed throughout the showroom, customer waiting area, and service areas when and where available.
  • Waiting areas and bathrooms will be disinfected on a regular basis.
  • Seating in waiting areas will be spaced appropriately out to adhere to social distancing recommendations.
  • Our employees are following all CDC hygiene protocols.
  • We are actively monitoring updates from the CDC, World Health Organization and local health departments, to ensure we adhere and stay up to date with recommendations regarding your safety.

Moving forward, our team will continue to do everything in our power to make you and your family feel comfortable in our dealership. When you visit, you'll be met with a warm smile, appropriate greeting, and a sanitary environment. This community, our employees and our customers are always our top priority and together we will work through this. Be safe, be smart, and stay calm. 

We appreciate your support while our dealerships remain open to serve your automotive needs.

The Suburban Collection Team